Effective Date: February 19, 2026
Applicable Domains: monsefproperties.ca | monseproperties.com
- Overview & Accountability
Monsef Properties, operated by Mo Monsef and affiliated with RE/MAX Your Community Realty, is committed to maintaining the highest standards of data protection. This policy outlines our practices regarding the collection, use, and disclosure of personal information in accordance with the Consumer Privacy Protection Act (CPPA), PIPEDA, and the Trust in Real Estate Services Act (TRESA). - Information We Collect on Our Websites
We collect information through your direct interactions and through automated website technologies:
Direct Inquiries: When you use our contact forms, book a consultation, or request a “Home Evaluation,” we collect your name, email, phone number, and property details.
Property Search Behavior: If you create an account to save listings, we collect data on your search preferences (e.g., price range, neighborhoods in the GTA, Florida, or UAE).
Automated Tracking (Cookies): We use cookies and similar technologies to track website traffic, session duration, and how you navigate our sites. This helps us optimize your experience on both our .ca and .com domains.
- Use of Personal Information
We use your data to:
Provide personalized real estate services and property recommendations.
Verify your identity for high-value transactions as required by Canadian law.
Facilitate marketing of projects in Canada, the USA, and the UAE to our Canadian users.
Algorithmic Transparency: We may use AI-driven tools to suggest listings. You have the right to request an explanation of the parameters used to make these recommendations.
- Third-Party Disclosures & Data Residency
No International Storage: All personal information collected through our websites is stored on secure Canadian servers. We do not store your data in the USA or the UAE.
Service Providers: We share necessary data with trusted third parties, such as Constant Contact (for newsletters) and our website hosting providers. These entities are contractually prohibited from using your data for any purpose other than providing the service.
- Your 2026 Privacy Rights
Under the CPPA and Ontario regulations, you have the following rights:
Right to Deletion (Right to be Forgotten): You may request that we delete all your information from our web databases.
Right to Data Portability: You may request a machine-readable copy of your data for transfer to another service.
Right to Access & Correction: You can review or update your saved property preferences and contact details at any time.
- Real Estate Professional Standards (TRESA)
As an Ontario real estate professional, Mo Monsef is bound by strict confidentiality duties under TRESA. Any sensitive negotiation details or financial information shared through our websites is protected by law and will never be shared with third parties without your express written consent. - Security Measures
We utilize industry-standard encryption (SSL/TLS) to protect data transmitted via our websites. We maintain a strict Privacy Management Program to monitor for and respond to potential security incidents. - Contact Our Privacy Officer
For any requests related to your data or to file a complaint, please contact:
Mo Monsef, Founder & Privacy Officer, Monsef Properties
RE/MAX Your Community Realty
Email: mo@monsefproperties.com
Office Address: REMAX YOUR COMMUNITY REALTY, BROKERAGE
8854 Yonge St, Richmond Hill, ON, L4C 0T4
